We structure service organizations with consultative accounting, KPIs, and financial governance so they can scale with predictability and compliance.
Challenges Faced by Service Companies
| Challenge | Business Impact |
|---|---|
Pricing and margins without project or contract-level indicators | No clear profitability and risk of loss-making engagements |
Complex withholding taxes and ancillary obligations (INSS, ISS, IRRF) | Incorrect payments, fines, and friction with clients and vendors |
Manual billing with no integration to finance | Invoice errors, delayed collections, and client disputes |
Lack of productivity and SLA indicators | Difficult to scale teams, reward performance, and retain talent |
No reliable forecast or cash visibility | Limited planning ability and no confidence to invest in growth |
“OSP brought predictability to our consulting firm. We now control project margins, reduced tax errors, and grew 40% while preserving service quality.
How We Support Services
Consultative method with financial, tax, and operational intelligence
| Our Approach | Value Delivered |
|---|---|
Tax planning with withholding mapping | Compliance for ISS, INSS, IRRF and optimized tax burden |
Managerial P&L by project, contract, and cost center | Clear margin and productivity for pricing and expansion decisions |
Financial BPO with integrated billing | Error-free invoicing, automated collections, and healthy cash flow |
BI tracking SLA, utilization, and profitability | Dashboards that measure team efficiency, portfolio health, and client value |
Consultative governance and executive rituals | Executive committees, action plans, and continuous follow-up with partners |
“We organized pricing, billing, and KPIs. OSP became our finance and accounting arm, freeing partners to focus on clients.
Recommended Solutions for Services
Success Story: Engineering Consulting Firm
Cenário
280 professionals and 140 active contracts across Brazil
Desafios
- •Pricing without a managerial P&L by contract
- •Errors in withholdings and mandatory filings
- •Decentralized billing causing payment delays
- •No productivity or margin indicators
- •No reliable cash flow forecast
Soluções Aplicadas
- ✔️Margin and KPIs by contract, enabling confident price adjustments
- ✔️Automated ISS / INSS / IRRF withholdings with audit trail
- ✔️Billing integrated with ERP, cutting errors by 90%
- ✔️Productivity and SLA dashboards by team
- ✔️Trustworthy monthly forecast guiding investments and expansion
Resultados
- •40% growth in 12 months with preserved consulting margins
- •95% SLA adherence after KPI standardization
- •Six-month rolling cash forecast supporting confident expansion
“With OSP we turned operations into data and predictability. We can grow while preserving profitability and compliance across every contract.
Make your services company predictable and profitable
Talk to OSP to structure consultative accounting, KPIs, and governance so you can scale safely.